Setting up Waitler is designed to be a seamless process. It starts with a simple outreach and a demo, followed by providing the Waitler team with details like the venue's menu and desired customizations. The aim is to ensure a hassle-free integration into the business's existing operations.

Waitler is an AI Hospitality Assistant accessible by smartphone that acts as a bridge between visitors and venue-specific information in the hospitality industry, utilizing the latest GPT-4 technology. It provides detailed knowledge about various cuisines and integrates with existing systems to enhance customer service by automating routine tasks.  Waitler has been tested in real-world settings, revealing insights into user preferences and the potential for enhancing the visitor experience. Aimed at addressing labor shortages and elevating service quality, Waitler is particularly appealing to a young, urban demographic and offers customizable AI avatars for a personalized touch. The vision for Waitler is to use AI to augment the human aspect of hospitality, allowing smaller venues to compete with larger chains by offering unique, tech-enhanced customer experiences

Waitler is designed to supplement and enhance the work of human staff rather than replace them. Its purpose is to take on repetitive and information-heavy tasks such as providing detailed knowledge about menu items, managing venue data, and integrating with booking and inventory systems. This allows human employees to concentrate on more nuanced and interpersonal aspects of hospitality, such as providing exceptional customer service, engaging in meaningful interactions with guests, and offering the human touch that AI cannot replicate. In essence, Waitler aims to fill in gaps created by staff shortages and improve service efficiency, not to eliminate jobs.

Waitler offers significant savings on staffing costs, potentially amounting to hundreds or even thousands of euros each month. The service is priced at an affordable €99 per month for a single venue, with the reassurance of a three-month money-back satisfaction guarantee.

The future of Waitler involves expanding its AI capabilities to include custom recipe creation, image generation for menus, real-time voice interaction, and lifelike avatars for personalized customer engagement. It also plans to enhance group dining experiences with interactive features for ordering and bill splitting, and increase integration with various business management tools to offer comprehensive support to hospitality venues. Additionally, Waitler aims to serve as a business coach to help hospitality owners with marketing, staffing, and operational strategy.